FREQUENTLY ASKED QUESTIONS

You know you wanna know…

 
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When should you start planning a vacation?

According to CheapAir.com’s 2019 Annual Airfare Study the “best day to buy a flight” domestically (within the continental U.S.) was 76 days out from your travel date. That’s slightly higher than it was in last year’s report (70 days).

What kind of documentation do I need to travel?

Before you may board a flight, all passengers 18 years of age and older are required to present photo ID issued by a government authority (example: drivers license or passport). If you don’t have either of those, please consult directly with the airline for alternatives. If you are traveling outside of the United States, all passengers are required to have a passport.

Do I need to reconfirm my flights before I leave?

It isn’t mandatory, but we highly encourage you to do so. Airlines regularly alter their schedules or change their flight numbers. Reconfirming helps to detect a problem before you arrive at the airport. We recommend that you contact us or check with the airline directly 24-72 hours prior to departure.

How much luggage am I allowed to take on my trip?

It varies on the airline and the destination. It is always best to check directly with the airline on their website. Standard requirements are usually two pieces of checked baggage, one carry-on bag and one personal item such as a purse, briefcase or laptop computer.

When do I need to be at the airport to check in for my flight?

It varies on airline and destination. It is always best to check directly with the airline. You can help avoid vacation stress by arriving at most airports at least 90 minutes prior to scheduled departure time for domestic flights and 120 minutes prior for International flights. Some large airports like Chicago O’Hare, New York JFK, Los Angeles, etc. require even more time so plan accordingly.

What should I pack in my carry-on bag?

Follow the TSA guidelines of the 3-1-1 rule: all liquid, gel or aerosol items in your carry-on bag must be 3 oz or less, placed together in a clear one-quart ziploc bag, 1 bag per person. You should also keep ticket receipts, tour documents, and identification with you at all times. Pack necessary daily medication in your carry-on. We also recommend that you carry a change of clothing and toiletries. Most airlines have greatly reduced meal service, so we consider packing healthy snacks. When traveling internationally you are not allowed to take fresh fruit, vegetables, or flowers to other countries or return to the USA with them.

What do I need to avoid packing in my carry-on bag?

It is always good practice to check with applicable carrier for specific details. That said, you are not allowed weapons or sharp weapon like objects. It is recommended that sharp cuticle scissors be placed in your checked luggage. Butane type cigarette lighters, matches, flammable liquids, fireworks, household items such as bleach, drain cleaners and other toxic chemicals are not allowed and will be confiscated.

Is travel insurance necessary?

Travel Protection plans are available and recommended to help protect you and your trip investment.